Thank you for shopping with ASTAHAL HADIYA GIFTS.
We are committed to providing you with a smooth and enjoyable shopping experience.
Please read our shipping policy below for more details.

Shipping Areas

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We currently ship within the United Arab Emirates only.
International shipping will be available soon.

Order Processing Time

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Orders are processed within 1–2 business days after payment is confirmed.

During holidays or high-demand seasons, processing times may be slightly longer.
We will notify you in case of any delay.

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Estimated Delivery Time

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Within Al Ain: 1–2 business days.

Other Emirates: 2–4 business days.

All orders are shipped via trusted local courier services to ensure safe delivery.

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Shipping Fees

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Al Ain: Free delivery for orders above AED 300.

Other Emirates:

AED 30 for orders below AED 300.

Free shipping for orders above AED 300.

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Order Tracking

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Once your order has been shipped, you will receive an email or WhatsApp message with your tracking number and a link to track your shipment.

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Incorrect Address or Unclaimed Orders

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If an incorrect address is provided or the order is not received by the customer,
re-shipping costs may apply.

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Packaging

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We take special care in packaging every order to ensure your gifts arrive in perfect condition.
Packaging details may vary depending on the product type or gift set selected.

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Contact Us

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For any shipping inquiries, please contact us:

Email: info@astahalhadiya.ae

WhatsApp: +971542633665

Instagram: @astahalhadiya.ae